TOYOTA SUCKS
 

TOYOTA MOTOR SALES USA, INC. SUCKS

Bob Baker Toyota
6800 Federal Boulevard
Lemon Grove, California 91945
Phone: 619-287-2400
Internet Sales: 888-755-9455
Fleet Sales: 866-907-4444
Service: 888-748-6675
Parts: 888-749-5942
sales@bobbakertoyota.com
service@bobbakertoyota.com
parts@bobbakertoyota.com

my problem with toyota is that i have gone to the same dealer in lemon grove ca and 3 times i turned in a car early and had it paid off then put a very large down payment on a new lease only to find out that i was entitled to the remainder of my service agreement and gap insurance fee that i paid in full for the entire course of the lease. it took a dealer from infiniti to tell me that i could cancel the contract for my gap insurance and service agreement and get whatever percentage was left. I'm a person who likes to get anew car every couple of years. the downside is that i have to put a very large downpayment but over the course of seven years i paid for 16 years of gap and service insurance. and after telling the finance mgr this when my last toyota was paid off in full 2 years early he still had the nerve to tell me that there is no guarantee that i will get the remainder of my money which was 28 percent of the contract i was entitled to. i calculated what i paid and it comes out to more than 300.00 that i am owed. i cancelled this contract 3 months ago and still havent seen my money i guess now i am going to have to go back to the dealership and make a big scene or file a small claims lawsuit against toyota. normally i might let something like this go but this is 3 cars that screwed me over on. oh well hopefully they will show some kind of professionalism and correct this situation but i am not going to hold my breath.

jaime lopez

This company already on this website. I concur that this business is pathetic. I bought a new car, cash, from Bob Baker. Within two months, I have had to replace the battery, and now my "maintenance required" light is going off. The dealership finds excuses, but the car supposedly was new and had 150 miles on it when I bought it. Pathetic. This is the same dealership that loaned out a lexus to a family of four that ended up dying in a fiery crash because the Lexus was defective. (See San Diego news for details of tragic story). Stay away from this dealership.

Janine

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