TOYOTA SUCKS
 

TOYOTA MOTOR SALES USA, INC. SUCKS

Exciting Gilroy Toyota
6800 Chestnut Street
Gilroy, California 95020
Phone: 888-228-1604
Sales: 408-848-8000
Fax: 408-848-1028
sales@gilroytoyota.com
service@gilroytoyota.com
parts@gilroytoyota.com

I reserved a 2007 certified used toyota tundra to pick up. Gave credit card for deposit. When I arrived the vehicle could not function correctly to even drive off the lot!! MANY problems:ignition, electrical. Tried to sell me a LEMON.You call that certified used. When I wanted to look at it one more time the GM pulls the vehicle up, says" the ignition is trying to restart itself so dont touch the key"??? Who would even let a customer drive a malfunctioning vehicle. SO disappointing. I drove 6 hours for this vehicle. I did not buy it. If you ask me all the employees knew of these problems before.

Ross Kilkenny

I have been taking a 2004 Highlander to Exciting Gilroy Toyota, since it was new. At the Service Desk, pressure is repeatedly applied to have additional work performed, or expensive services done. After repeatedly refusing the suggested service on day, the Service Manager said, " who is going to perform these services for you". Now I call them to get an estimate and go somewhere else where the prices are usually about one third of their price. An example is the periodic Smog Check. Gilroy Toyota wanted $99, but it was done at another Licensed Shop for $36.

H.E. Whitlock

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