TOYOTA SUCKS
 

TOYOTA MOTOR SALES USA, INC. SUCKS

Miller Toyota of Anaheim
1331 North Euclid Street
Anaheim, California 92801
Sales: 800-939-7357
Service: 800-939-7357
sales@millertoyotaofanaheim.com
service@millertoyotaofanaheim.com
parts@millertoyotaofanaheim.com

I brought vehicle in for rough idle when warm. I paid $826.11 for remedy (valve adjustment). I warmed it up and symptoms are unchanged. When I called to advise, they said I need to spend another $818.03 on a new throttle body because mine is worn (how do you wear out a throttle body?) and maybe that will fix it. I think that if they had tested the throttle position sensor on Throttle body or whatever else is mechanical there in the "world class inspection" ($120), they wouldn't have had to do the valve adjustment

Whitney Wilson

I went to Miller Toyota of Anaheim. I was desperate to get a car, as mine was on its last legs and I needed a car to get to work. It was the weekend cash for clunkers was ending, and as a result their lot was almost completely empty. They had NONE of the Scion XDs, which is what I was interested in. They showed me a used Scion TC that looked to be in great condition, low mileage, and within my price range. The only really nice thing about the dealership? The finance people worked with me for along time to get my payments where I wanted them. After that? Nothing but problems. The car had a short shifter installed. When test driving the car, my boyfriend noticed that the short shifter was rather loose feeling. (wobbled like it was in neutral when it was in gear) Since he and I knew nothing about short shifters, we asked the manager about it. He assured us the car had been through a large inspection and was fine, but he'd be happy to take it back to the service center and have them take a look. He came back momentarily and said "Oh the mechanics say it's fine." We bought and then drove the car home, only to find out when we tried to turn on the headlights, that they did not work. Awesome. We did research that night and found out that hey, guess what? A loose short shifter is a BROKEN short shifter. It's not "okay" like they kept insisting, it's BROKEN. The next day, the dealership called us to come back in... they'd forgotten to put the mileage on the contract. How professional. We drove back down and decided to go get the headlights looked at. Turns out the problem was... no lightbulbs. That's quite a used car inspection that forgets light bulbs and allows a consumer to drive off the lot in an unsafe car. The dealership INSISTED that someone must have stolen the light bulbs while it was parked out on the lot... yea right. Who steals lightbulbs worth a few cents and leaves everything else? We resigned the contract, and left the car there overnight so they could replace the shifter. I will say that one more point in their favor was that the service manager, a man named Steve I believe, was immensely helpful. When I went to pick up the car the next day, I opened the front door and found a loose wire hanging down near my clutch. I pointed it out to the mechanic and he said "Oh, someone must have had custom speakers installed before you got this, lemme just tuck that back in for you..." I consider it pretty unprofessional that they don't look over the car after test driving it. And if all this wasn't enough... I wasn't smart enough to check the parking lights after that. The main headlights got their light bulbs replaced fine, but they forgot one of the parking lightbulbs. I just took my car in for servicing at a different dealership today. The very, VERY nice man that helped me was slightly confused when no service record showed up for when I bought the car. Miller Toyota of Anaheim hadn't bothered to enter the information for when they supposedly serviced the car prior to being sold. Again, how professional. DON'T BUY A USED CAR from them. They are unprofessional, dishonest, and will let you drive off the lot in an unsafe car. I have not taken my car back since then, and do not intend to.

Amanda Manzullo

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