Roseville Toyota
700 Automall Drive
Roseville, California 95661
toll free phone: 800-426-0061
phone: 800-473-3133

On sunday at 1pm I went to roseville toyota. looking to buy a new tuck but not rushing into it.when we sat down to talk about the the price and financing first thing I asked was how long it will take to see If I am approved for the 0%. the salesman told me about a couple of minutes. I said are you sure because I will need to take my diabetic medication soon.which I left at home. he told me it would be quick. I told him all I wanted to know was if I would qualify for the 0% and how much they would give me on my truck for a trade in. he keep pushing to take a test drive in a truck that I did not even want to buy. I kept telling him I dont want to drive it cause I know how it drives cause I already own one but he would not let up. It has now been over an hour and still no answer on the financing which he told me it would be a couple of minutes. then comes out the sale manager who added more pressure on me by getting me to buy a truck I did not want. it has been over 3 hours now and still no word on the financing and I had already told the salesman and the manager that I would need to go home and take my diabetic medication because I was feeling week and getting a headache and feeling sick. I did have my coworker there with me who witnessed all of this. they had asked for my truck keys within the first hour I was there. I had asked for my keys so I can have my coworker take me home and take my medication. they ignore my request and kept my keys and moved my truck some were else and locked it with out me knowing about it. we have not even made an agreement on my truck for a trade in. It has been over 4 hours and I feel that my blood sugar is getting low and I don't feel like I have the capacity to make a sound decision. I believe they took advantage of my condition. I ended up signing the documents under distress because I was feeling very week and had a big headache and I told them several times I was not feeling good and that I had a headache. they keep saying we are almost done after many hours later. If I would have had my truck keys I would have had my co-worker take me home so I can take my medications but I could not do that since the salesman had my keys and did not want to give them to me just so he can make a sale. with regards to how I am feeling they took total advantage of my sickness and something needs to be done about it. these sales people are very callous. Like i said before I had asked for my truck keys so I can go home and take my medications and they did not seem to be concerned about me taking my medications. because they kept telling me we are almost done but we were not. I did not get out of the dealership until after 10:30 pm looking back at what happened at the dealership I believe they knew what they were doing. trying to wear me down knowing I needed my medication and they have my truck keys so I could not go anywhere. If they really cared about my well being and my health they would have giving me my keys so I can get my medications, but I guess it's more important to sell a car than a person's health. this all happened on 7-17-11


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