TOYOTA SUCKS
 

TOYOTA MOTOR SALES USA, INC. SUCKS

Toyota of Pasadena
3600 E Foothill Boulevard
Pasadena, California 91107
Sales, Service and Parts: 626-376-9614
sales@toyotapasadena.com
service@toyotapasadena.com
parts@toyotapasadena.com

I bought a new 2010 Prius under the Cash For Clunkers Program. I KNOW that when we were signing the papers, the sales/finance guy told me I had a FREE year 25k mile Toyota Care Maintenance package, meaning all my regular maintenance would be free. He even "showed me" on the contract where it was. Time came for my first maintenance service and I asked about it and they now said "Oh no, you would have had to pay extra for that". They totally denied offering me this. NOW I SEE television advertisements for ALL new Toyota's offering this EXACT THING. SO either I was baited and switched , lied to, or they knew about this promotion coming and someone jumped the gun and offered it and then was told they could not offer it yet. So they unoffered. I am angry. I feel scammed. Because of the clunkers program they said there was no negotiating so we way overpaid for the car as it is. I remember thinking "well at least the maintenance is free for 2 years that will save us something and give me peace of mind." HOW else would I have known about something that is being touted now? I asked the first time (2 or 3 maintenance services ago) The should be honorable and give it to us.

Melody Curzon

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