TOYOTA SUCKS
 

TOYOTA MOTOR SALES USA, INC. SUCKS

Gale Toyota
50 Palomba Drive
Enfield, Connecticut 06082
Sales: 800-649-8454
Service: 860-253-3363
Parts: 860-253-3362
sales@galetoyota.com
service@galetoyota.com
parts@galetoyota.com

I drive a 2005 Toyota Camry and the Catalytic Converter went out so in June 2008, Gale Toyota replaced it while it was under Warranty. Well, just recently it went out again. I was told by a mechanic that the Converter should not have gone out so quickly and Gale Toyota refuses to replace it again without a substantial fee! I was informed by the dealership that the part is no longer under warranty because my car has over 80,000. Where is customer service here. Also, I attempted to contact Customer Service by phone to no avail. I continue to stay on hold for over fifteen minutes! The dealership is charging me over $700.00 to replace the converter again!

Additional Comments: I don't think that it is fair that I should have to pay to get the same part replaced when the Dealership already replaced it 1 and 1/2 years ago! I feel that I have been taken advantage of as a female! I will also file with Toyota and Dept of Consumer Protection in Connecticut!

Johnette Tolliver

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