Toyota Of Wallingford
859 North Colony Road
Wallingford, Connecticut 06492
Sales: 800-952-0950
Service: 866-798-8764
Parts: 888-429-5534

I have often considered Toyota to be a reputable business and manufacturers of a quality vehicle. However, my experience with the company has been a disaster. I will explain. Somewhere around March 2009 I visited the Toyota dealership in Wallingford, Connecticut and spoke with the salesman, Dave Goduti. I test drove a new Tacoma pickup truck and talked about a possible purchase. I had previously owned a new Toyota 4wd truck that I purchased new in 1981 and it was a fine truck. I left the dealership and due to heart problems I never returned, I had a heart bypass surgery and then some follow up treatment at the St Raphael Hospital in New Haven, Connecticut. Some months later I discovered there is a $21,000.00 lien placed against me for a vehicle I never took possession of and did not purchase. This came to my attention when the financing institution , telephone number 1 800 305 6664 began harassing me for payment. I have sent several letters to Toyota about this situation and apparently all letters have been thrown away as I never receive any response, I also have made several phone calls and while the Toyota customer service reps have been cordial, nothing is ever done, the dealer is unresponsive and seemingly doesn't give a hoot about the situation. I suppose they received some credit for a sale that was in fact, a bogus sale. I would like for the Toyota corporation to notify this finance company that there may have been a mistake in that the supposed sale of this vehicle never was consummated and the vehicle never left the lot in the possession of James Brown. I would like for Toyota to have this company remove this lien, i.e. the sale of the vehicle never took place. Suffice it to say, I don't believe Toyota will do this as the company seems content in allowing this miscarriage of justice to be allowed. I am amazed that the Toyota corporation would allow this situation to go on unabated. Does Toyota really care so little about potential customers? I believe it to be so. Toyota of Wallingford is dishonest and no better than dealing with criminals.

james brown

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