TOYOTA SUCKS
 

TOYOTA MOTOR SALES USA, INC. SUCKS

Newark ToyotaWorld
400 Ogletown Road
Newark, Delaware 19711
302-368-6262
Sales : 888-237-8434
Service : 302-368-6262
sales@newarktoyotaworld.com
service@newarktoyotaworld.com
parts@newarktoyotaworld.com

We purchased a used Camry and extended warranty in 06. Months later we needed repair work done to the headgasket/motor. Newark ToyotaWorld did the work and charged the warranty company $1300. 10 months later, the vehicle is in a different Toyota dealer and the same repairs need done once again (only 3k miles later). We don't drive it much! The warranty company will not pay for a service they already paid for and Newark ToyotaWorld will not take responsibility for doing poor work or no work at all. We aren't only looking at $1200 again for the headgasket, the entire engine needs replaced. Now it is $5000 and I am waiting to see if the warranty will cover the outstanding balance of $3800. I don't think they will because the cause of the engine failure will revert back to the head(gasket), etc. Since it's all related, I have paid for a warranty and have not had any true service paid for. I don't know who to sue first!!!! I have printed the forms for the Delaware Attorney General's office... this sucks.

Michelle Carr

we needed the latch from our trunk fixed. There weren't any other problems and the bumper was un touched. All repairs of locks and doors were under our warranty. But they argued that the car had been in a major accident and that the bumper had been replaced by a 3rd party. This was absolutely not the case. But they argued and argued for 3 hours, sometimes in a very rude manner. Toyota is a terrible company and unless they change their behavior they will lose more and more customers. But me and my family are getting rid of our toyota if thats how were going to be treated. Good bye toyota youve just lost a loyal 10 year customer.

Mohammad Awais

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