Price Toyota
168 North DuPont Highway
New Castle, Delaware 19720
Phone: 302-322-8600
Toll Free: 800-345-1284

I bought a Prius from this dealer. Paid a pretty high price too. I went back to them to buy another Prius. They were thrilled and said they didn't need a deposit this time since I previously purchased, but I would have to pay MSRP due to high demand. I could live with that. I waited to hear something as arrival now takes longer due to lower supply. Heard NADA, so I called. I was very rudely advised that if I wanted the car I ordered, a package #2, I'd have to have optional dealer-installed leather seats for $2,000 extra. This was not the agreement. I wanted a factory delivered package #2. I was told tough, as that's the way they sell them now. Now? I requested this vehicle back in May and was supposed to be on the sacred, secret list. Well, they didn't use "lists" anymore per the sales manager. Then he told me there's no way I set this deal up back in May. I told him he didn't know what he was talking about and he needed to verify it with the salesperson. I can't remember the sales managers name, but you would think I could because he was a complete jerk. He spoke with his salesperson, who miraculously couldn't remember the exact time-frame we were in the dealership. Long story short, they could not have cared less that I bought a car from them. They simply wanted to rip people off due to the high demand for hybrids. I told all the people involved that they were being extremely unfair, and that I wanted my car without stupid leather seats. I can get leather seats on a package #6 along with tons of other stuff that I really didn't need. So, I walked away. Yes, I can always buy a different model of car, but I did want another Prius. Not only that, I lost 2 months waiting on the car for them to simply tell me to shove it, no seats = no car. I hate them. I hate all Toyota dealerships in this area. I have called 5 others, and they all have some form of rip-off game playing happening. Toyota is reliable, but the added upcharge and the added grief are not worth their holier than thou attitude. Toyota dealers need to to be cut down to size. I hope we have a flood of other hybrids that are fairly priced, then I'll go back to the dealership, have them plead for my business, and promptly tell them the same thing they told me, shove it! Toyota sucks, buy American!


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