Nalley Toyota of Roswell
11130 Alpharetta Highway
Roswell, Georgia 30076
Phone: 770-619-5020
Sales: 877-498-4724
Toll Free: 888-315-8005

They lied to about window tinting, lied about delivery date, lied about mileage option on lease. We asked repeated times for 15,000 mil guaranteed they never had a toyota sienna lose value and they did not do 15,000 mil yr leases Have contacted dealer and toyota for the past 2 1/2 years with no response this will cost me approximately $768. Roswell should not be allowed to lie to customers!

Complaint filed with Toyota. Toyota Response: They told me to contact dealer. Dealer said to wait until mileage was up and then bring it in. When I did they valued my car $3,000 less than Kelly Blue Book due to mileage! When I called again recently they blamed it on the economy. I have been trying to turn in this lease for over 2 years.

Toyota should be responsible for what their dealers tell the customers. When they say they don't do 15,000 mil year leases and I find out later they do and then the sales guy is gone. Also I had to threaten the dealer with not taking the van when the windows weren't tinted they really gave me a hard time. Disreputable dealers like Roswell Toyota are giving Toyota a bad name.

Dawn Musser

Nalley Toyota of Roswell located at 11130 Alpharetta Highway, Roswell, GA 30076, 770 619-5020 to get a cost of how much it would cost me to have the scheduled maintenance of 60,000/72 months service on my car. They quoted me price of $500.00; without the oil changed it would be $450.00. This is what prompted me to write this letter. Their prices should be posted as to how much they charge for whatever services you get. I do not think it is ethical, legal or morally right for a business not to list prices, so people know what they are getting and what they have to pay for. I am afraid to take my car to any of them because of their price gouging. I know they have problems which they brought upon themselves and they are trying to make us pay for it. The prices should be posted at the dealership and online for you to access.

Martha Fleming

Nalley Toyota of Roswell Sucks

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