Grossinger Toyota North Scion
7225 North Cicero Avenue
Lincolnwood, Illinois 60712
Sales: 800-981-9746
Service: 800-921-7531
Parts: 800-590-6451

They sent fliers saying that I've won $10,000 cash and among the other prizes was a big screen TV and vacation but when I come to the dealership, they totally ignore me and when I show them the flyer and talk to them about it, they act stupid like they don't know what I'm talking about. Then the salesperson asks me what kinda car I drive there was no prize. I cam back to the dfealership a few days later still trying to claim the prize and they give me a phony ass ad for a vacation for which I have to pay a processing fee. It's all part of their scam to collect money for the printed flyers they sent to people. They try to scam people in order for people to come there to claim their prize but they try to market the vehicles to you. They have the worst customer service. They didn't even greet me when I came to the dealership. They just wear their pants up so high and ignored me. I'm fed up with them that i will never ever step inside a Toyota dealership again and neither will I be one of their customers!!

Additional Comments: Toyota sucks and they deserve to be in the situation they are right now. Plus with the campaign they created how the floor mats are the problem and then the pedal, that's just their way of getting away with their problem. I don't know why anyone from the government hasn't stepped in sooner. It seems as if Toyota has scammed everyone out there who is supposed to be investigating all the complaints!


I originally brought my 2003 4Runner into Grossinger Toyota in Lincolnwood Illinois because the heat would not blow out of the vents and it had no front defrost on December 16th 2008. I was told that I needed a new blower which was covered under my extended warranty. I picked my car up on December 19th and on December 21st I returned my vehicle to Grossinger Toyota for the same exact issue. I was informed by the Service manager that the blower was not working because the relay wire was bad. The wire was replaced free of charge because it was not covered under warranty and there was no way for them to be sure I ever needed a new blower. My heat was working just fine December 23rd when I picked my car up, on Christmas day my heat was again malfunctioning. Since the dealer is closed today, my christmas is now ruined. Who can assist me as I am now a very unhappy Toyota owner.

Zshaquel Walker

My 76 year old mother took her RAV4 to address a tire pressure indicator light, which was corrected by inflating the tires. My mother was persuaded to have her wipers replaced, fuel injectors replaced, brakes fixed, transmission fluid changed. $600 in repairs for an expected $25 service for the tire pressure

Sean I

Grossinger Toyota North Scion Sucks

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