TOYOTA SUCKS
 

TOYOTA MOTOR SALES USA, INC. SUCKS

Andy Mohr Toyota
8941 East US Highway 36
Avon, Indiana 46123
Phone: 866-950-7710
sales@andymohrtoyota.net
service@andymohrtoyota.net
parts@andymohrtoyota.net

I was attempting to purchase a 2011 Highlander Hybrid from Andy Mohr Toyota in Avon, Indiana. They advertised the car on the Internet for $35,784. I received correspondence from the sales representative, Rick Sullivan, that the MSRP of $38,929 included the destination charge of $810. On the Internet, when I add the price of $35,784 + savings of $3,145 I get an MRSP of $38,929. This indicated to me that the destination charge was part of the savings they were advertising. Upon trying to purchase the car I was presented with an invoice which showed a destination charge of $810. When I explained the situation I was referred to the small print on the website. The deal was cancelled and I lost $100 on a plane ticket reservation and about 8 hours of my time arranging the deal. If it has been changed I have a snapshot of what it looked like when I entered the agreement. Just got off the phone with the General Manager, Erik Spersrud, and he treated me like crap. He kept referring to the fine print and basically said he could read it fine, why not me? I replied I am a lot older and probably don't have as good of eyesight as him. Asking for $250 reimbursement for time wasted and plane ticket. Don't expect to get it but you never know. Contacted Toyota USA and though they treated me well on the phone, I have my doubts if anything will come of it.

John Drigot

Andy Mohr Toyota Sucks

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