TOYOTA SUCKS
 

TOYOTA MOTOR SALES USA, INC. SUCKS

Toyota of Louisville
6514 Dixie Highway
Louisville, Kentucky 40258
Sales: 888-334-8899
Service: 888-337-0555
sales@toyotaoflouisville.com
service@toyotaoflouisville.com
parts@toyotaoflouisville.com

MY 2012 TOYOTA PICKUP HAS ONLY 60 MILES ON IT, IT BROKE DOWN NOW TOYOTA LOUISVILLE KY DIXIE HWY. WILL NOT REPLACE IT WITH A NEW ONE. THAT SUCKS, I DONT KNOW WHAT TO DO. I HAVE NO CAR THEY WILL NOT EVEN GIVE ME MY TRADE IN BACK. I DONT WONT THE CAR THEY SOLD ME, IT HAS SOMETHING SERIOUSLY WRONG WITH IT. THE ENGINE GOT HOT AND LOST ALL OF THE ANTIFREEZE.THAT'S NOT GOOD. THE TRUCK IS BRAND NEW ONLY 60 MILES..THEY SHOULD GIVE ME A DIFFERENT TRUCK. THE ENGINE IN THAT ONE IS DONE. WHEN IT GETS HOT LIKE THAT AND BEING SO NEW.

KENNETH MOORE

Cruise control lever broke off during normal highway driving when I attempted to engage the COAST feature by pulling the lever aft with one (1) finger! The vehicle had only 27,600 miles at the time of occurrence and was in the 35 month since purchase...still within the 3yr/36,000 mile warranty period! Dealership where the vehicle was purchased (Toyota of Louisville) said that it was a non-warratied item. Yet their salesman at the time of purchase indicated that ANYTHING which fails within the 3yr/36,000mi warranty period other than normal maintenance & wear items is covered (ie: brakes ,wipers, fluids, etc) Virtually all of my maintenance has been accomplished at the dealership as well as many of my accessory purchases. If losing a customer over a $120 part which takes only moments to replace is worth the effort then I will gladly sell/trade my vehicle & NEVER purchase another TOYOTA product again!!! I refused to sign the service record because I do NOT concur with their assessment and will not endorse their statement that the problem is "not a defect, customer advised & declined repairs". I want the repairs covered under the 3yr/36,000 mile bumper-to-bumper warranty!

Complaint filed with Toyota. Toyota advised that they do not cover abuse, yet part failed was NOT abused and failed within the warranty period! BBB complaint filed yet Toyota also regretted my disappointment yet still stood by their decision!

TOYOTA SHOULD HONOR THE 3yr/36,000 mile Bumper-to-Bumper WARRANTY! This was part of the reason I purchased a Toyota!!! Replace the cruise control lever at NO COST! Under NO CIRCUMSTANCE do I want Toyota of Louisville to handle ANY of my repairs. I will take it to another dealership in the region! HOW ABOUT SOME CUSTOMER SERVICE??? I will continue to advise others not to buy Toyota products unless Toyota makes amends and repairs my vehicle at no cost!

Devin Stargel

Check engine light came on. Took car to Toyota of Louisville where diagnostic showed I needed charcoal canister assembly, canister filter #2, fuel tank filler pipe cover and holder for $1100. Car is a 2007 Yaris with 46,000 miles. The dealer said warranty on this emissions repair expired at 36 months. Toyota has issued a service bulletin specifically related to this problem so they know there is a defect in the design. Called Toyota and was told that since the warranty expired that I was out of luck.

Toyota knew there was a flaw in the canister filter system. Bulletin titled "M.I.L "ON' DTC PO43E, PO43F, P2401. P2402, &P2419 model '07 Yaris liftback" referred to this flaw.

Andy McMahon

First I was sold a defective vehicle that put my life and my family's life in jeopardy (RECALLS!). Second when I had less then 20,000 miles I had to get a part on my window replaced, I had to get struts replaced and my paint is peeling, but the dealership states it is not covered by warranty and not their problem.

Latacha Stallard

Toyota of Louisville Sucks

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