McGee Toyota
860 Washington Street
Hanover, Massachusetts 02339
Sales: 877-701-9084
Service: 781-829-0343

McGee Toyota Hanover Ma. 10k mile service bent skid plate out of way to change oil filter, did not tighten properly and truck had a rattle. 15k service complained about skid plate damage, they said it was fine and we do not cut corners. Picked up truck got back to work and looked over check sheet for 15k service. Drive shaft not lubed or retourqued. cabin air filter checked for will need atention in future, had rats nest in it to the point of taking dash apart to clean it out. Called general manager about my problems and he replied that he has enough customers and does not care about my complants. So for an $80.00 dollar service I got my tires rotated and washer fluid refilled, nothing else was done to my truck, NOTHING!!!!!!

Tim Ribbe

My husband and I went to Mcgee toyota to purchase a Sienna for our growing family. We had a trade in we owed money on. They kept trying to talk us into financing the Sienna for 6 years , we were adimint that NO we were not intersted in financing the vehicle for 6 years. We stated that fact at least 5 times. The manager then came out and verbally agreed to give us the car for 5 years at 380.00 a month. My husband and I had the 3 kids with us. It was nine at night and we were signing all the paperwork. So I will say we were not very diligent at reviewing the purchase and sale agreement. We know that. So in reviewing all the paperwork the next day we noticed on the purchase and sale they wrote it up for 6 years. When calling and going back they kept advising we were lying and that they had never said 5 years. HOWEVER when call me Curtis kept advising that we could not get a five year loan due to the negatvie equity in they trade in. Then why I ask if they never offered a five year loan were they calling me to advise that I wasn't approved for five years.. So basically the same conversation kept happening and we took the Sienna. We are now filing a grievence and my dad is a freind of the Attorney Generals Office of Ma and they are communicating with Toyota to try and reverse the deal. It was very disgusting and they are horrible sales men.

Lisa Amado

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