TOYOTA SUCKS
 

TOYOTA MOTOR SALES USA, INC. SUCKS

Crown Motors Toyota
11260 Chicago Dr
Holland, Michigan 49423
Phone: 616-393-0400
Toll Free: 800-473-5953
sales@crownmotors2.com
service@crownmotors2.com
parts@crownmotors2.com

I intended to take good care of my Prius and I purchased a Toyota Auto Care Prepaid Maintenance Premium Plan. I was told that it is portable; any Toyota dealership in the country would honor it. The Crown Motors dealership in Holland, Michigan, might not be from this country. The car is still in the warranty period, and still they want to charge for any check-up. I complained about a strong noise coming from the wheels area. They looked at it (just look) and the answer was: "yeah, Prius is heavy and wears the tires; you need new tires". I asked them at least to change the oil, which they should have done, according to the Plan. They did it, but in the computer appears that they performed the 25,000 miles Preventive Maintenance. I changed the tires, at 25,000 miles (??) in another shop. These guys checked the car and found that the steering wheel was misaligned, probably from start, and that fact might have caused the wear on tires. Went back to Toyota, showed them the alignment print, and the answer was: "last time we just checked tires, not alignment; you have to pay for that (??)". By the
way, a professional alignment at Belle Tire costs $47.50, the dealer asked for something like $112. The story is longer. I am sad and think of asking the money paid for the "Premium Maintenance" back.

Sorin

Crown Motors Toyota Sucks

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