Toyota Direct
4248 Morse Road
Columbus, Ohio 43230
Sales: 888-588-8496
Parts and Service: 888-588-8496

Incident began with Car was listed there. Car fax did not show used car had 2 accidents, until the day I was on my way to OH to look at vehicle (one hr out of Columbus, OH). Also, when I read "Toyota Direct" report it rated this vehicle as excellent cond. Exc. cond. criteria listed said EC has never had any body work or repair on this vehicle. I asked salesman about this EC rating, he said, oh well, we have our secretary print these. I said, its got Toyota Direct on the front cover. Your responsible for whats inside. That didn't seem to matter, either. Now, car fax shows this vehicle has had 2 wrecks. This vehicle is a Mazda CX7 at this dealership. I was told this car did not have any accidents by these two clowns. Also, the envelope had the right VIN #, but said the car was light purple (its grey). The key tag also said light purple. I spoke to the new car manager, he said they do not have anything to do with car fax. They can't control what Car Fax puts on Toyota Direct website. When I spoke to Aaron (an hour out of Columbus) he reiterated that he would meet me there. When I was walking around the lot a salesman asked if he could help me. I told him I was here to see Aaron. This guy came out and said Aaron would be right out. A half hour later I went inside and asked to see him. That is when they told me, he's not here, he's at a car show. I drove 700 miles with a 5 month old baby and was treated with great disrespect. Those two clowns weren't even at the dealership and I had made an appt. with them. They were to meet me there. One, it was his day off and the other was at a car show. The new car manager laughed at me. The used car manager insulted me. I spent a lot of money on gas. I assure you, I would not have driven 6 hours to look at a vehicle that had been wrecked 2 times. I read that car fax report 3 different times. Never did it mention the vehicle had been wrecked until the day I drove to OH.

Veronica Tynan

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