TOYOTA SUCKS
 

TOYOTA MOTOR SALES USA, INC. SUCKS

Tarbox Toyota
6975 Post Road
North Kingstown, Rhode Island 02852
Phone: 877-723-9144
Internet: 866-465-5896
Parts: 866-376-3586
Sales: 866-465-5896
Service: 866-376-6507
Used: 866-737-8444
sales@tarbox-toyota.com

Recently purchased a Toyota Tundra from Tarbox Toyota and was misled by this dealer on the condition of the vehicle. I was told it was in "new condition" because there was only 5400 miles on it and when it was brought to me by WBN Imports in Canada the truck was missing a rear headrest and there were many scratches which were covered up by touch up paint. One scratch was even beginning to rust and then covered up over the rust with touch up paint. I called Jared Smith on this issue and was told they would find a headrest for me. Another internet employee Doug Haring said they would take it out of another truck and send it. After I did not receive it I called again and the Sales Manager Matt Remsen called me back and basically told me I was taking pictures of another truck but again promised the headrest. I called them at the end of November and I was told they had "washed their hands of it". People have to understand that this company is bad news and when I bought the truck it was listed on their "certified pre-owned" link on their website and this truck was listed on it. Now they ahve removed the "certified pre-owned" link and when I saw this truck there all pre-owned vehicles were listed there. I tried to contact Ed Tarbox on his "Tell it to Ed" link but as with the rest of the dealings I've had it was very bad. This company does not treat buyers very well and customer satisfaction is not a concern for them. I would not recommend anyone buy from them and t ell your friends. Maybe they'll get the message we count too.

Glenn Marshall

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