TOYOTA SUCKS
 

TOYOTA MOTOR SALES USA, INC. SUCKS

Fort Bend Toyota
20465 Southwest Freeway
Richmond, Texas
New and Used: 888-299-3558
Parts: 888-892-7379
Service: 888-886-7065
sales@fortbendtoyota.com

I bought a 2008 Sequoia on 10/24/2008 and I am a disabled Veteran. I had Texas Disable Veterans Plates on my late model Sequoia 2001. I submitted the information to have my Disabled Plates transferred to my new Sequoia and It did not happen. I was told that the person doing the transfer lost the paperwork, That was odd because there was nothing else lost out of my Dealership records but that document for my Disable Plates. Now tonight at 7:40pm I get a phone call from FT Bend Toyota that they is sending paperwork for me to take to my Doctor to do this all over again. WHY?? I just bought TWO New automobiles there. I been buying automobiles for years and never had this problem loosing paperwork for Disable Plates. Why. I was also told that this Lady my not know how to do the Plates and I should do them Myself. (I can but was told Toyota will take care of all the Paperwork so I left the Paperwork with FT Bend Toyota to get My Plates transferred or new Disable Veterans Plates) I am not Please with this so call lost Paperwork. I am a Disable Veteran. This 2008 Sequoia is My 4th Toyota from 2000 to 2008. I had not problem with the other Toyota Dealership in getting my Disable Plates when I bought my Tundra in 2000 and 2001 Sequoia. Why Now?? They took the DAV Tags off my 2001 Sequoia to be Transferred and again I had all the Paperwork there ready for them. This Lady Threw My paperwork away Because she could not do Her Job or did not know how to do her Job.

Preston C Matthews, Sr.

Refused to honor warranty. David leal acted arrogant and flirted with women while servicing their cars and kept me waiting. Refused warranty work because I had installed an after market stereo!

Fernando Rodriguez

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