Toyota of Richardson
1221 N Central Expressway
Richardson, Texas 75080
Sales: 877-638-8036

I bought a Toyota Camry in January from Toyota of Richardson. I bought the car for $16,200. By the time I was done with the finance dept. my car was $36,000 due at maturity. I had $10,000 worth of accessories tacked on without asking me if I wanted it. They got my signature by telling me it was part of a process to get me a loan. Once I realized what they had done I went back to them and asked them to remove it. They told me they couldn't help me until 6 months down the line once I started making payment. On top of this I did not get a copy of my contract until 3 weeks after I bought the car. Everytime I asked for a copy they said it was either on the mail or the loan wasn't approved yet. I finally demanded it from the head of finance and saw my contract and realized what was going on with my contract. Basically the finance guy withheld it from me so 30 days would pass and I couldn't cancel some of the things he added on, like gap insurance and PDR, and, MPP, and On Gard. I got most of it off by calling MPP and telling them I do not want it. The one thing that they could not refund me was SKYWAY, which is like lo-jack. It cost $1240. And Toyota of Richardson refuses to refund me. I talked to the PR lady from TOR and she told me what the finance officer did was unscrupulous but not illegal. This is basically what I've been hearing from them and from Toyota. I am a college student and its my first time buying a car, and they have made it hell for me and I need help from Toyota Motors. The advice I got from TOR and a rep from Toyota Motors was that "sometimes you have to pay for wisdom", or "its a learning experience". Well you know what, I don't want to pay for this learning experience and I don't think it is fair or reasonable. My family has bought 6 Toyotas in the last 15 years. That is the kind of priceless loyalty no company should take for granted. I don't see myself- nor will I ever recommend to anyone- buying a Toyota if the company practices this kind of business.

Complaint filed with Toyota. Toyota Response: "Dear Mr. Nguyen, We apologize for the delay in our response to your original email and we are sorry to learn of your dissatisfaction with the out of your sale experience. Certainly, we understand your position concerning this matter; however, because the low jack is an aftermarket product and is not a Toyota product, we would not be able to refund you the money for this product. However, in the interest of customer satisfaction, we would like to extend $400 towards future service or accessories at an authorized Toyota dealership. Please be aware this offer can only be reimbursed, so you would be responsible to cover the cost of the services up front. Once your receipts total $400, you can submit your (repair order) and (proof of payment) to Toyota for reimbursement. If you would like to accept this offer, please respond to this email. Best Regards, Davey Gear Toyota Customer Experience"

They stuck me for $1200 dollars and now want to give me $400? This is a matter of principle. I will not settle for less.

Lute Nguyen

Toyota of Richardson Sucks

Companies Suck

4J Welding Sucks

Ascentive LLC Sucks

Association Enrollment Sucks

AT&T Sucks

AT&T Advertising Sucks

Beech Street Sucks

Best Buy El Paso Sucks

BigLocal Sucks

David's Pennants & Banners Sucks

DirectBuy Sucks

Domain Registry of America Sucks

Effective Computer Training Sucks

EOS Lighting, LLC. Sucks

ExtenZe Sucks

Finally Fast PC Sucks

First National Information Network Sucks

GKG.Net Inc. Sucks

living4media Sucks

Mayo Mendolia & Vice, L.L.P. Sucks

MerchantCircle Sucks

Redline Recovery Sucks

Reliable Listing Services Sucks

ReviewBoost Sucks

Scale Network Sucks

Square Enix, Inc. Sucks

Yoichi Wada Sucks

Michihiro Sasaki Sucks

Keiji Honda Sucks

Yosuke Matsuda Sucks

Yukinobu Chida Sucks

Makoto Naruke Sucks

Ryoichi Kobayashi Sucks

Tamotsu Iba Sucks

Norikazu Yahagi Sucks

Ryuji Matsuda Sucks

Yasuhiro Fukushima Sucks

StockFood Sucks

Tyson Foods Inc. Sucks

Unitrin County Mutual Insurance Company Sucks

Unitrin, Inc. Sucks

Video Professor Sucks

Education Sucks

El Paso School of Excellence Sucks

University of Massachusetts Amherst Sucks

University of Oregon Ducks Suck

Government Sucks

Berkeley City Council Sucks

110th Congress Sucks

Organizations Suck

Accountable America Sucks

ACLU Sucks

ACORN (Association of Community Organizations for Reform Now) Sucks

Code Pink Sucks

Flex Your Rights Foundation Sucks

MoveOn.Org Sucks

People Suck

Brian Elliott Sucks

D Andre Lewis-Yhap Sucks

Donald G. Southwell Sucks

Earl Stewart Sucks

Gary Jaffarian Sucks

Gregory Paulo Sucks

J. L. Lewis Sucks

Jody Bellio Sucks

Kathy Sawada Sucks

Lee Garrett Sucks

Mark Kasserman Sucks

Mary Lou Vocale Sucks

Michael Lawton Sucks

Paul Marvin Sucks

Pete Eising Sucks

Steve Zappalla Sucks

Winston Hoyle Sucks

Personalities Suck

Alan Colmes Sucks

Fatima Ali Sucks

Sean Penn Sucks

T. J. Simers Sucks

Tom Cruise Sucks

Trevor Paul Moore Sucks

Politicians Suck

Al Gore Sucks

Barack Obama Sucks

Bob Barr Sucks

Democrats Suck

Hillary Clinton Sucks

Jim Leach Sucks

John Cook Sucks

Larry Craig Sucks

Nancy Pelosi Sucks

Republicans In Name Only (RINO) Suck

Wayne Allyn Root Sucks

Products Suck

5 Star Shine Sucks

Ultra Products Suck

MySpace Areas

Osama Bin Laden Sucks

Hugo Chavez Sucks

Toyota Sucks

Dick Poe Toyota Sucks

Toyota Dealer Frauds

Alan Colmes Sucks

Sean Penn Sucks

Steven Dunst Sucks

T. J. Simers Sucks

Tom Cruise Sucks

Democrats Suck

Hillary Clinton Sucks

Bill Clinton Sucks

Nancy Pelosi Sucks

Harry Reid Sucks

Charles Schumer Sucks

Ted Kennedy Sucks

John Edwards Sucks

Barack Obama Sucks

Al Gore Sucks

John Kerry Sucks

Howard Dean Sucks

John Cook Sucks

J. L. Lewis Sucks

El Paso School of Excellence Sucks

Best Buy Sucks

YouTube Areas

Toyota Dealer Frauds

Dick Poe Toyota Sucks

Rick Peet Sucks

Democrats Suck

Hillary Clinton Sucks

Bill Clinton Sucks

John Edwards Sucks

Barack Obama Sucks

Al Gore Sucks

John Cook Sucks