TOYOTA SUCKS
 

TOYOTA MOTOR SALES USA, INC. SUCKS

First Team Toyota
3400 Western Branch Blvd
Chesapeake, Virginia 23321
Sales and Service: 888-702-8919
sales@firstteamtoyota.com

I took my daughter's RAV 4 in to get all the wiper blades replaced, tires rotated, state inspection, and multi point inspection. I made the original approintment on line and received a confirmation. When I took it in at the scheduled time they acted as if they had no idea why I was there although they ask you what you want done to your vehicle when you book the appointment on line. I clearly explained to the service advisor that the vehicle had been in a couple of months back for an oil change and that when my daughter brought it home I noticed that the rear wiper blade insert was cut and hanging. I informed them that I wanted a Multi Point Inspection done (which they should do and advertise they do complete on every vehicle that comes through the shop) because of the wiper blade being missed the last time. When the vehicle was finished, it sat in the lot for 30 minutes (I found this out later) and no one informed me it was done. I had to go out and inquire about its status before finding out. When I was handed the keys I saw that the multi point inspection form had not been filled out at all. I inquired about the fact if they did it and the service advisor said they did, but didn't find anything wrong. Being one that works with dealerships I know this is not the way MPIs are communicated to customers. They never completed an MPI on my daughter's vehicle. During a time when Toyota vehicles are being recalled left and right, to not complete an MPI, also known as a "safety inspection" on every vehicle that comes through a Toyota dealership in my mind is a crime. To not do one after a customer specifically asked for it (and it is clearly noted on the RO (repair order to the service technician) is just lazy. To lie to me, the customer, that it was done, is bad business and unethical. I paid for the work that was done, went out to the vehicle and the wiper blade I brought it in to have replaced was still hanging down. I went back in and asked for the service manager. The service advisor stated he was not in. I asked for the person in charge, and she said no one was in charge. (what?) I then walked her out to the vehicle and showed her the wiper blade and she said, OK, I'll have service take it back and put one on. At that point, I just drove away. The couldn't do it right the first time, what gives me any confidence they are going to do it right now. Additionally, they should have never passed the vehicle for VA state inspection with the wiper blades in this condition. It is a safety issue. I will NEVER go to this Toyota dealership again. I have to question whether I will ever go to any Toyota dealership again. I question whether I will ever purchase another Toyota again.

Tom Rein

First Team Toyota Sucks

Companies Suck

4J Welding Sucks

Ascentive LLC Sucks

Association Enrollment Sucks

AT&T Sucks

AT&T Advertising Sucks

Beech Street Sucks

Best Buy El Paso Sucks

BigLocal Sucks

David's Pennants & Banners Sucks

DirectBuy Sucks

Domain Registry of America Sucks

Effective Computer Training Sucks

EOS Lighting, LLC. Sucks

ExtenZe Sucks

Finally Fast PC Sucks

First National Information Network Sucks

GKG.Net Inc. Sucks

living4media Sucks

Mayo Mendolia & Vice, L.L.P. Sucks

MerchantCircle Sucks

Redline Recovery Sucks

Reliable Listing Services Sucks

ReviewBoost Sucks

Scale Network Sucks

Square Enix, Inc. Sucks

Yoichi Wada Sucks

Michihiro Sasaki Sucks

Keiji Honda Sucks

Yosuke Matsuda Sucks

Yukinobu Chida Sucks

Makoto Naruke Sucks

Ryoichi Kobayashi Sucks

Tamotsu Iba Sucks

Norikazu Yahagi Sucks

Ryuji Matsuda Sucks

Yasuhiro Fukushima Sucks

StockFood Sucks

Tyson Foods Inc. Sucks

Unitrin County Mutual Insurance Company Sucks

Unitrin, Inc. Sucks

Video Professor Sucks

Education Sucks

El Paso School of Excellence Sucks

University of Massachusetts Amherst Sucks

University of Oregon Ducks Suck

Government Sucks

Berkeley City Council Sucks

110th Congress Sucks

Organizations Suck

Accountable America Sucks

ACLU Sucks

ACORN (Association of Community Organizations for Reform Now) Sucks

Code Pink Sucks

Flex Your Rights Foundation Sucks

MoveOn.Org Sucks

People Suck

Brian Elliott Sucks

D Andre Lewis-Yhap Sucks

Donald G. Southwell Sucks

Earl Stewart Sucks

Gary Jaffarian Sucks

Gregory Paulo Sucks

J. L. Lewis Sucks

Jody Bellio Sucks

Kathy Sawada Sucks

Lee Garrett Sucks

Mark Kasserman Sucks

Mary Lou Vocale Sucks

Michael Lawton Sucks

Paul Marvin Sucks

Pete Eising Sucks

Steve Zappalla Sucks

Winston Hoyle Sucks

Personalities Suck

Alan Colmes Sucks

Fatima Ali Sucks

Sean Penn Sucks

T. J. Simers Sucks

Tom Cruise Sucks

Trevor Paul Moore Sucks

Politicians Suck

Al Gore Sucks

Barack Obama Sucks

Bob Barr Sucks

Democrats Suck

Hillary Clinton Sucks

Jim Leach Sucks

John Cook Sucks

Larry Craig Sucks

Nancy Pelosi Sucks

Republicans In Name Only (RINO) Suck

Wayne Allyn Root Sucks

Products Suck

5 Star Shine Sucks

Ultra Products Suck

MySpace Areas

Osama Bin Laden Sucks

Hugo Chavez Sucks

Toyota Sucks

Dick Poe Toyota Sucks

Toyota Dealer Frauds

Alan Colmes Sucks

Sean Penn Sucks

Steven Dunst Sucks

T. J. Simers Sucks

Tom Cruise Sucks

Democrats Suck

Hillary Clinton Sucks

Bill Clinton Sucks

Nancy Pelosi Sucks

Harry Reid Sucks

Charles Schumer Sucks

Ted Kennedy Sucks

John Edwards Sucks

Barack Obama Sucks

Al Gore Sucks

John Kerry Sucks

Howard Dean Sucks

John Cook Sucks

J. L. Lewis Sucks

El Paso School of Excellence Sucks

Best Buy Sucks

YouTube Areas

Toyota Dealer Frauds

Dick Poe Toyota Sucks

Rick Peet Sucks

Democrats Suck

Hillary Clinton Sucks

Bill Clinton Sucks

John Edwards Sucks

Barack Obama Sucks

Al Gore Sucks

John Cook Sucks